Follow these instructions to create a new client account:
Select the Clients shortcut in the navigation pane to access the client management functions. The Clients management page opens displaying the list of registered client accounts:
The client's status is represented by two icons:
Table 4.1. The client state/status icons.
| Icon | Meaning |
|---|---|
| The state icon indicates the system state of the client: | |
![]() | means that the client's account is operating within defined disk space and traffic parameters |
![]() | means that the client has exceeded allocated disk space or traffic limitations in at least one of the client's domains. The Plesk system evaluates disk space and traffic every 24 hours |
| The status icon indicates if the system administrator has activated this client account: | |
![]() | means that the client account is activated |
![]() | means that this client account is presently deactivated. When the client account is deactivated, all of the client's domains are deactivated and inaccessible. |
Click
New Client Account. The Client form appears prompting you to enter all the information required:

Enter the necessary data. Click in a specific text box to enter data, or use the Tab key to move from one text box to the next. The following data fields are required:
Contact name. The contact name must be unique in order to work with it in the Plesk system.
Login - By assigning a control panel login name to a client, you grant that user access to Plesk for independent account administration. Each client's login name must be unique in the system.
Use only alphanumeric symbols in the login name.
Password - You must assign a password to each client for security purposes. When entering the password, the symbols will be replaced by the asterisks so that nobody can accidentally see your password on the screen.
Do not use quotes, space and national alphabet characters in the password. The password should be between 5 and 14 characters long and must not be the same as the login name.
Confirm password. In order to make sure that you have entered the password you wanted, re-enter it in this field.
Review the entered information. Edit data in any text box by clicking and editing the specific word or phrase.
Select a template from the drop-down box to create the client account by the template. This option may be unavailable if not supported by your license key.
To proceed directly to configuring the IP pool for the new client account, leave the Proceed to client's IP pool configuring checkbox selected.
When you are satisfied that the information is complete and correct, click OK. The client's IP pool opens:

Select a desired IP address in the list of Vacant IPs, and click Add>> to add it to the pool.
Click OK. Now the client account is created, and the client is provided with the IP addresses necessary for creating domains. The Client Home page appears, providing you with client account management functions:

You can now proceed to configuring the necessary permissions for the client account.
Note that if you skipped the IP allocation procedure during account creation, you can do this later using the Client's IP pool function, which is described in the following section. You should keep in mind that the client will not be able to create domains unless he or she is granted an IP address.